For restaurants and every business that runs on shifts
Every incident documented. Every location covered.
Open & Run gives your managers one place to write up incidents, accidents and praise, collect employee statements, keep a complete file on every employee, and track food cost from your invoices.
Priced per location. No setup fees. Cancel anytime.
When something goes wrong, the record is what protects you.
Write-ups get lost
Incidents live in group texts, binders and someone's memory. By the time you need the details, they're gone.
No record when it counts
An injury claim, an unemployment hearing or a lawsuit comes down to what you wrote down, and when.
Every manager does it differently
Without one standard form, you get different details from every shift and every location.
Everything your managers need to keep the record straight.
Managers write it up on the spot from a phone or a computer, and you get one consistent record across every location.
Incident write-ups
HR and facilities reports with your own questions, photos and files, and notes that @mention your team. Every edit is kept in the report's history.
Accidents and workers' comp
Record injuries, keep medical files visible to admins only, and create a workers' comp claim PDF. Get an optional reminder to follow up on the claim.
Employee notices and statements
Log how and when the employee was told, and send them a secure link to add their side. Statements can't be edited or deleted.
Complete employee files
Download everything on one person, reports, notes and statements, in one file when HR, a lawyer or an insurer asks.
Praise, not just problems
Recognize good work with praise reports and rewards, so the file tells the whole story.
Instant alerts
When a report is filed, your admins and that location's managers get an email and an in-app notification right away.
PDFs to print or send
Print any report as a PDF, and email incident reports straight to your insurer, lawyer or HR partner.
Food cost from your invoices
Upload invoices and Open & Run pulls out the line items. Track vendor prices, cost your recipes and menu items, and get a weekly food-cost email.
Team, locations and documents
Invite your team, set roles by location, and share handbooks and policies in a document vault your staff can open.
Built for sensitive records.
Write-ups, injuries and statements are some of the most sensitive things a business keeps. Open & Run is built to keep them to the people who need them.
- Permissions by role and location
- Medical files visible to admins only
- Location data removed from uploaded photos
- Encrypted in transit and at rest
- Edit history on every report
- Hosted in the United States
How it works
Add your locations and team
Create your locations and invite managers and staff by email. Each person sees what their role allows.
Write it up when it happens
A manager files the report from their phone with photos attached, and the right people are notified.
Pull the record when you need it
Find any report in seconds, export a PDF, or download a full employee file.
Simple pricing, per location.
Pick the plan that fits each location's team size. Every plan includes:
- Every feature
- Unlimited reports
- Instant email alerts
- Food cost tools
- No setup fees
- Cancel anytime
Starter
Up to 30 people per location
$30per location per month
Growth
31 to 100 people per location
$90per location per month
Business
101 to 300 people per location
$255per location per month
Enterprise
301+ people per location
Custom
Email us at admin@openandrun.com
Prices in US dollars, before tax.
Trusted by restaurant operators.
“Its user-friendly interface makes documenting incidents quick and easy. It has streamlined our incident documentation process, making our restaurant safer and more efficient.”
Steven ShikVice President of Franchising, Eight Turn Crepe“At AVO, we love simplicity and the incident report tool by Open & Run helps us streamline our internal compliance processes.”
Alessandro BiggiCEO, AVO“Open & Run’s incident reporting tool covers all the important bases for effective HR documentation. We would not want to operate a restaurant without it.”
David MoonCEO, Daigo Sushi Roll Bar
Questions
What is Open & Run?
Open & Run is a web app for businesses with locations and shift teams. Managers write up incidents, accidents and praise, log how employees were notified, collect employee statements, and download complete employee files. Restaurants also use it to track food cost from their invoices.
Who writes the reports?
Managers and admins file incident, accident and praise reports, usually on the spot from a phone. Staff can open the document vault and the team directory, and an employee can add their own statement to an HR report through a secure link.
How does pricing work?
You pay per location per month, based on that location's team size: $30 for up to 30 people, $90 for 31 to 100, $255 for 101 to 300, and custom pricing above 300. Every plan includes every feature and unlimited reports. Prices are in US dollars, before tax, with no setup fees.
Can I cancel anytime?
Yes. Cancel from Billing whenever you like. You keep full access until the end of the billing period you paid for, then your account is read-only for 90 days so you can view your records and download what you need.
Does it work on phones?
Yes. Open & Run runs in the browser on any phone, tablet or computer, with nothing to install.
How do you protect sensitive records?
Access is limited by role and location, medical files are visible to admins only, location data is removed from uploaded photos, every report keeps an edit history, and data is encrypted in transit and at rest on servers in the United States.
Is it only for restaurants?
No. Incident reports, employee files, team management and the document vault work for any business with shift teams, like retail, salons, warehouses and fleets. The food cost tools are built for restaurants.
Start your record today.
Set up your first location, invite your managers, and file your first report.